Refund Policy

We want you to love what you ordered. If something isn't right, here's how returns and refunds work.

Returns

You have 14 days after receiving your item to request a return. To qualify, your item needs to be unused and in its original packaging, and you'll need your proof of purchase.

To start a return, email us at hello@mymindseye.com. If it's approved, we'll send you instructions on how and where to send your package. Please don't send anything back before reaching out first, since items sent without a return request won't be accepted. Some returns are subject to a 10% restocking fee.

Damages and Issues

Please inspect your order as soon as it arrives. If anything is defective, damaged, or just plain wrong, reach out right away so we can make it right.

Exceptions

Sale items are final sale and can't be returned.

Refunds

Once we've received and inspected your return, we'll let you know if it's approved. If it is, you'll be refunded automatically to your original payment method. It can take a little time for your bank or card company to post the refund on their end.

Questions? Email us anytime at hello@mymindseye.com.